I would love to answer your questions or help you with your problems

    I’m happy to answer your inquiries or help solve your issue through direct contact or email.

    Technical Support

    Reach out for active platform issues, workspace account lockouts, or video processing glitches.

    [email protected]

    General Inquiries

    Drop us a line regarding bulk workspace upgrades, enterprise discussions, or media collaborations.

    [email protected]

    Expected SLA Response

    We read every engineer ticket manually. Our response rate hovers between standard operational timelines.

    Usually within 1–2 business days

    Business & legal information

    theRec.site is an independently operated SaaS platform for browser-based screen recording, video hosting, sharing, and async collaboration. For data practices, see our Privacy Policy. For subscriptions and refunds, see our Terms and Conditions and Refund Policy. For copyright and abuse reports, see our Copyright Policy and Abuse Reporting Policy.

    Privacy PolicyTerms & ConditionsRefund PolicyCopyright PolicyAbuse Reporting

    Trust & transparency

    • Published privacy, terms, refund, copyright, and abuse policies
    • Human-reviewed support — no outsourced ticket black holes
    • Independent platform focused on practical screen recording workflows